Determine you Organisation's context which includes the following:

  • Understanding  the  external  context  can  be  facilitated  by  considering  issues  arising  from  legal, technological, competitive, market, cultural, social and economic environments, whether international, national, regional or local.
  • Understanding the internal context can be facilitated by considering issues related to values, culture, knowledge and performance of the organization.

The following indludes our sevices:

  • Quality Policy,
  • Quality Manual.
  • Quality Procedures and Instructions,
  • Flow-charts,
  • Standard forms
  • River flow (process documentation and employee responsibility flow)